The Home Depot Extended Warranty Reviews The Home Depot has been a Better Business Bureau (BBB)-accredited business since 1989 and holds an impressive A+ rating with the BBB. If that happens, Home Depot offers a no claim reward at the end of your service term. This was clearly an HD problem that the company wanted to make my problem. Since these sorts of investments can be costly, you want to keep your washer, dryer, refrigerator, or any other primary device in top shape. Recently, just before the holidays, the rubber gasket that fits against the front loading washer door got a split in it and the washer began to leak badly from the loading door. Given the number of nonqualifying scenarios that Home Depot notes in its terms and conditions, you may still end up paying for these coverages. The Home Depot / Ridgid Power Tools Lifetime Warranty is a fu $%&#! ... starts their extended warranty at the conclusion of the manufacturer's warranty (this gives consumers a true extended warranty). No one has called until now . Asurion review with 15 Comments: We bought an extended warranty for a refrigerator we bought at Home Depot. Even worse, many customers have had problems receiving coverage for their problems. It’s simple to purchase The Home Depot Protection Plan at the time of eligible product purchase. So, when I called Asurion, the HD warranty department, in Dec 2019 about buying a 3-year warranty extension offer before the original warranties ends, I was told that the original warranty had ended. I spent many hours on the phone with Asurion trying to get HD to update its delivery records, which are still not corrected as of Feb 2020. You can find contact details for Home Depot above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Go figure. We wouldn't recommend purchasing any Home Depot refrigerators warranty plan, especially if you're getting a more expensive model. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. What's wrong with this picture. However, even if there weren't as many customer service issues, the cost is still a significant detractor from Home Depot warranties. i have been without a fridge for over a month. If you have a problem that occurs within your policy, but you don't have the time to file before your Home Depot warranty expires, you still have thirty days past the end of service date to submit your claim. Review #746834 is a subjective opinion of poster. Our website collected and compiled various consumer reviews about Home Depot and Lowes as well as customer ratings and recommendations for these brands. Its Monday, had to take day off, no one came, called them and they said for the dishwasher???? By using this website you agree to our Cookies Policy. No one follows up and notifies customers. If you opt to not purchase the warranty at that time, you have up to 30 days to purchase a warranty. I called HD and I called the "farmed out to" repair people. Also, it's probably a good idea to remember that all corporations of Home Depot magnitude are replete with lots of red tape, displaced calls, and general bureaucratic factors which tend to … My actual rating is a RESOUNDING ZERO. I finally got my call from The Home Depot and because of all of my troubles was able to negotiate a full refund of my contract fee for this extended warranty. Provide yourself a safety net for the products you rely on most. Once you purchase the warranty, you must register it either online or by mail. Home Depot even outpaces what Assurant Solutions offers. That is about the only good thing from my experience. In just one visit to homedepot.com or a Home Depot retail store, you’ll have a new product and a plan to protect it from the unexpected. Where to Use Home Decorators Collection 4.2mm Vinyl Flooring. What's unfortunate is that these customers seem to be in the minority. They finally came (2 months later) after talking to manager & carpet company.Glued carpet still seam down middle with 7 in. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Did they have to order parts? We are in WV. Hopefully, Home Depot will learn from its dissatisfied customers and start to change how it handles service and repairs. DON'T FALL FOR IT! If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service. I think if you do a little research you will find the warranty is provided by a warranty company with Home Depot's name on it. I purchased through Home Depot a Samsung washer and dryer and the extended warranty protection plan. What you shouldn't do is keep buying extended warranties. Is there a warranty? Even once the technicians arrived and completed repairs, many customers say that the quality of work was low. This deal is not readily available for online purchases. It almost caused and electrical fire. If you have used your benefits within this time, you will receive a reduced payment in return. These can go beyond standard factory warranties and help repair appliances that have broken down several times or parts that fail regularly. Review: " Will not warranty damage huge buckles " Home depot sold me the carpet and install over 4000 sq ft 2nd floor and basement. We bought a Samsung fridge that has been freezing, leaking, for the last two years. THE HOME DEPOT REFUSED TO HONOR THEIR WARRANTY! After you purchase your Home Depot Protection Plan, a separate confirmation email will be sent to you. Roof leaks. Rights Reserved, You Are About to Contact PissedConsumer.com. I have had excellent warranty service from Square Trade, Home Depot, Sams Club and Lowe’s. The company helps customers build and improve their homes by providing a wide selection of windows installed by licensed and insured professionals. Remember that!) Home warranty shopping? Home & Garden. Just like when you use a Home Depot credit card your account is with an independent credit company not Home Depot. Of note is that Home Depot's extended appliance warranty is through Comerco - the reviews on RFD seem to mixed to negative re Comerco but I could only find 2-3 threads. Home Deport was also the most costly. I purchased a Maytag washer and dryer from Home Depot for a total of $2,200, which included $300 for a five-year extended warranty ($150 for each appliance). 1 year old LG range, oven stopped lighting, F9 error code,thank God I have the HD extended warranty! Waited two weeks, still can't get dryer fixed. With the lackluster service involved, a more expensive but better quality plan may be more worth it. It almost caused and electrical fire. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. Right now, I wish I can get a refund of the warrantee and go buy another washer. Review #1703101 is a subjective opinion of poster. asurion extended warranty service. Why would you expect a retail store to take back a product that the manufacturer won't accept the return of? Supposed to be lifetime warranty… America’s First Choice has standard home warranty coverage options, but what sets them apart is a generous workmanship guarantee that lasts for as long as you own the plan — as opposed to the 30- to 90-day options that are available from most companies. A free inside look at company reviews and salaries posted anonymously by employees. I didn't see any recent reviews and that concerned me. On a five-star system, Home Depot slightly edged out Lowe's by a half-star. For example, the cost of a five year Lowe's coverage plan on an appliance that costs between $2000 and $6999.99 is $229.99, a fraction of the price of what Home Depot offers. 0.0 ★ ★ ★ ★ ★ Craig Menear. Home Depot will even provide appliance replacement whenever it's not feasible to repair the issue. This type of coverage means that, if a mechanical error leads to spoiled and lost food, you can receive compensation for those items. Once the two-week deadline has passed, you will likely not be able to purchase a replacement coverage plan. Review #745163 is a subjective opinion of poster. so no it apparently is repairable. The customer experience, on the other hand, seems to say otherwise. I bought a Professional High powered gas concrete saw, bought the extended warranty $197.00 for 3 yrs. Home Depot will then evaluate your problem and proceed with the essential next steps. Any repairs that are not complete by one week past your initial service visit qualify for a small reimbursement of $50. Refrigerator is only with me for 17 months and compressor and motor fan are both out already per the technician they sent to take a look at it. After all the reviews I have read on this web site shows the warranty sucks but they keep selling it. Review #741184 is a subjective opinion of poster. fridge totally *** out august 2015. still under extended warranty. And I thought no problem because I purchased their 5 year warrantee... Well after 2 weeks and being lied to and no show up for 2nd time by repair person, I know I got SCAMMED!!!! Still no oven. Kinda reminds me of Cahalahan Auto Parts ftom the movie Tommy Boy, Put Lifetime Warranty in Gold Foil on the box, and bury the warranty details in fine print within the paperwork inside the box !! What an dishonest company. Both areas pulling up a seams huge trip hazards throughout the house Carpet people blame installers, installers want money to fix it. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. They have no clue of what's happening with the claim status. Home Depot review from Canton, Georgia rated 2.3/5.0 with 9 Comments: Home Depot installed new roof on our home. Will not replace because we have pets,that was the excuse from both H.D & Shaw carpet. • Twenty-three percent of those who had an appliance repaired under an extended warranty complained that it took more than one try to get it … Review #858753 is a subjective opinion of poster. Don't buy Samsung they SUCK, 2nd one that broke under 3 years. So lets pretend you didn't get a warranty. What happened? fray gap. So really, whether it's just a warranty or an extended one, it's only as good as the people offering it. Home Depot protection plan reviews indicate that The Home Depot works with the insurance provider Asurion to provide extended appliance warranties. Despite this, though, it doesn't seem fair to make customers take the brunt of this disorganization when they're paying for coverage. All Home Depot installations with a HD Installer have a one-year labour warranty. They do not even know that someone came to my house for looking my washing machine and they have sent an approval for parts of washing machine. Geeze, I really wish people had half a brain sometimes!! There is every chance that they will honor any claim .It has been 3 weeks, the response I receive , is someone from service center will be calling back to you. He stated that the contract would state that there was a one year warranty on workmanship and a 5 year warranty on parts and materials. They have replaced every part including the Freon. The warranty company lies and gives wrong information and we are now heading into our 8th service call. *also convection. Joke ! I need a new roof. 2 1/2 years later, the hinges are covered with rust. After a year, when the fridge was no longer cooling, Home Depot doesn't stand behind their products. Man was very rude to me when HD got him back on the phone to schedule time to come out. Check our FAQ. LG. For the three year plan, the prices range from $50 to $195, depending on your appliance. Romanoff is horrible to work with. Some report that they had excellent service all the way through, bringing a quick end to their appliance repairs. Our website collected and compiled various consumer reviews about Home Depot and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time. Anonymous Anonymous Sep 27, 2019 #1753985. Learn how your comment data is processed. No matter what extended protection plan you select, you will not need to pay any form of deductible when filing a claim within the protections of your warranty. Review #697210 is a subjective opinion of poster. Replace my refrigerator (not SAMSUNG) immediately. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. Thank You for Your Reply! so i called them & they said check was in the mail. What a lack of detail Are you upset that you had to wait for an opening in their service schedule? Then came the false advertising that everyone has reported. Failing to meet this deadline can lead to not receiving any repair assistance or reimbursement, even if your policy provides it. Review #706147 is a subjective opinion of poster. Since having an extended warranty should help you feel some peace of mind about your appliance, not more stress about what will happen if you need repairs, we can't recommend Home Depot's extended warranties. Home Depot Canada does not deserve a rating, but I had to enter one before proceeding. After a year, when the fridge was no longer cooling, However, there are many other credit cards available for qualified applicants that offer better rewards benefits and unrestricted spending. Manage your Home Depot Protection Plans and claims. Read reviews about Liberty Home Guard from industry experts and real consumers, — who give 4.6 out of 5 stars. Shame on you!!! The lost food must not be due to an outside problem, like a power outage. Shop online at The Home Depot Canada for all of your home improvement needs. You spend 100 on a drill, have it for 5 years, it breaks, you now have to buy a new on. The price then increases with the cost of your product, with the highest amount being $295 for products that cost between $2000 and $10,000. DON'T BUY APPLIANCES FROM HOME DEPOT. The best home warranty companies include Choice Home Warranty, Landmark Home Warranty, and AFC Home Club.Before you buy, read our home warranty reviews … If you put the money you keep shelling out extending the service contracts could pay for the repairs or replacement should one of your appliances fail. Initial Home Depot complaints should be directed to their team directly. and gave me my saw back in pieces saying "SORRY FOR YOUR LUCK" "Now would you like to buy a new one from us? This level of coverage provides up to $300 in the event of lost food, with payment available once per claim. While Home Depot's extended warranty plans last longer than a factory protection option, they do not cover every situation you may encounter. 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